Policies & Procedures
Changes made for 2023
Booking/Scheduling:
Schedule an appointment if you have any questions about your project 24hrs in advance. This is to give me time to gather all information about the project to answer all your questions. To schedule an appointment for a status update,
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You will need to go to my website at the top of the page and go to the book now tab in the menu.
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When the page comes up, you will select project status. Fill out the form and submit. Make sure to add your phone number so you can receive text messages.
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The meeting will be an 1hr phone call.
Existing clients: You have a new project, and you would like me to start researching for permitting, then you will book existing client. There will be a $75 fee to get started with research that will be added towards the permitting service when you accept the estimate.
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In the booking tab, you will select Existing Clients consultation.
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When the page comes up, complete the form, pick a time and date, and pay fee.
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2hrs before your booking time, you will receive the estimate.
*THIS BOOKING WILL NOT REQUIRE A PHONE CALL, ONLY EMAIL.
If you need a phone call, then we will do the call and discuss the estimate and I can answer any questions you have.*
New Clients: New to permitting and don't know where to start? Then you will book new client consultation. There will be a $200 consulting fee and $100 of that will go towards the permitting service when/if you decide to use me to apply for permits.
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In the booking tab, you will select New Client consultation.
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When the page comes up, complete the form, pick a time and date, and pay fee.
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2hrs before your booking time, you will receive the estimate.
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In the appointment, we will discuss the estimate and I can answer any questions you may have.
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Payment:
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Once a deposit is paid, permit applications will be submitted to the city within 24-48hrs depending on the application. Zoning applications may take longer.
*No work will begin without a paid depoist.*
All permit fees are paid by the owner or contractor. When the permit is ready to issue, you will receive the final permit fees that will need to be paid to receive the permit. When that permit fee is paid and the permit is issued, the remaining expediting balance is due. Approved plans and the permit will not be released without a paid invoice. Each day an invoice is not paid, a $5.00 fee will be added to the invoice. Once the invoice is paid, you will receive the signed permit card with the approved plans for you to print and have on site for all inspections. Failure to have these items on site will result in a stop work order or a failed inspection.
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To mail a check:
Alicia E. Consulting Group, LLC
1100 Peachtree St. SE Ste 250
Atlanta, GA 30309
I really appreciate each of you and thank you for your business. I know this change may seem much for some, but I hope you guys will follow these new policies to help me out so I can continue to help you out. This is a way for me to keep organized, improve my communication, and use the programs I am paying for that is just sitting.
Again, thank you all for all your business. And if you have any questions chat with us now or send an email.